Legal Documentation

Privacy Policy

Last Updated: November 2025

1. Information We Collect

We collect the following types of information when you use our services: - **Account Information:** Name, email address, and any details you voluntarily provide during sign-up or contact. - **Usage Data:** Interaction patterns with Airaa (e.g., session duration, feature usage) to improve the experience. We do not store the content of your conversations unless you explicitly opt in. - **Device & Technical Data:** Browser type, operating system, IP address, and general location (city-level) for analytics and security purposes. - **Cookies:** We use essential cookies for site functionality. No third-party advertising cookies are used.

2. How We Use Your Data

Your data is used solely to: - Provide, maintain, and improve our services. - Respond to your inquiries and support requests. - Send important service-related communications. - Conduct internal research to improve Airaa's emotional intelligence capabilities. We do **not** sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage & Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Your data is stored on secure servers with restricted access. While no system is 100% secure, we continuously review and improve our security practices. In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.

4. Data Sharing

We may share your information only in the following circumstances: - **Service Providers:** Trusted third-party services (e.g., email delivery via Resend, cloud hosting) that process data on our behalf under strict confidentiality agreements. - **Legal Requirements:** When required by law, regulation, or legal process. - **Safety:** To protect the rights, safety, or property of Whisprtech, our users, or the public. We will never share your emotional or conversational data with advertisers.

5. Your Rights

You have the right to: - **Access** the personal data we hold about you. - **Correct** inaccurate or incomplete data. - **Delete** your account and associated data. - **Withdraw Consent** for data processing at any time. - **Export** your data in a portable format. To exercise any of these rights, contact us at privacy@whisprtech.com.

6. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

Whisprtech Private Limited

Registered Office: Cuttack, Odisha, India.
Contact: privacy@whisprtech.com